Staples- From Legacy Platform to Modern Platform

We helped Staples to move from their legacy platform by re-designing and modernizing the enterprise customer platform.

This brings Millions of Dollars in annual savings for Staples in license costs and enabled a personalized shopping experience for their customers.

The Challenges

The existing data was a rich interconnected data mesh containing billions of data points to be managed and updated across various systems.

The key challenges were -

  • Single Trusted Source Of Data
  • Legacy application expensive and unmanageable
  • Integration points with newer applications
  • Large data size with millions of users
  • Zero-downtime allowed during the transition

Coreview’s Solution

CoreView understood the business requirements, and assembled a tailor-made team for this situation, consisting of Data Architects, Data Engineers, Data Scientists.
CoreView team worked in an agile manner to deliver a state-of-the-art system using an Open Source technology stack.

  • State of the art Open Source technology stack
  • Microservices based architecture
  • ESB, Integrations-ready, Data redundancy,
  • Seamless transition from legacy to state-of-the-art
  • Data Pipelines to enable Data Science and insights

The Results - Transformed Customer Experience

This helped the company to bring a great customer experience with -

  • De-coupled, extensible MDM solution, seamless to consumers
  • Clean, trustworthy, easy to consume Customer data
  • Enabled seamless Integrations with Data lake, SalesForce, Marketing Data Marts, Membership programs
  • Enabled differentiators like adding more customer intelligence

Huge recurring savings of Millions of Dollars in yearly maintenance and update costs. Enabled Invaluable customer insights for the personalized shopping experience.

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